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REFUND POLICIES

See below for refund policies for various programming at the YMCA of San Diego County. For questions relating to these refund policies, please contact your home branch for more information.

MEMBERSHIPMEMBERSHIP CHARGE AUTHORIZATION

Prior to purchase, YMCA members sign an authorization to charge their method of payment. View the membership charge authorization document here (PDF).

GENERAL YMCA PROGRAMMING(EXCLUDES CHILD CARE, PRESCHOOL AND CAMP)

The purpose of the Transfer/Voucher/Refund policy is to allow the YMCA to provide quality programs and proper class ratios while maintaining flexibility with members and program participants.

  • Before the program start date: 100% voucher or refund (less the applicable deposit, uniform fees or vendor fees).
  • On or after the first day of the program: 75% voucher or refund less the deposit, uniform fees or vendor fees as applicable.
  • On or after the second day of a program: 0% voucher or refund.

All requests are subject to director approval and may take three to five (3-5) business days for approval.

Personal training requires at least a 24-hour prior notification of change or appointment cancellation – otherwise, the session will be forfeited.

Medical/special circumstances may be taken into consideration and partial fees may be refunded at the branch’s discretion. If the YMCA cancels a class/program, registration and fees will be refunded at no charge.

To receive "Y member rate" for any program, membership must be active throughout the duration of the registered program session(s), otherwise "participant rate" will be applied.

 

CHILD CARE OR PRESCHOOL

Deposits are non-refundable. When you enroll your child, you are reserving space, time, staffing and provision — whether or not your child attends. We do not make adjustments in the monthly fees for absence, illness, vacations or non-participation.

If at any time your child is to be withdrawn from child care/preschool, two (2) weeks' notice is required in writing and the pro-rated tuition will be withdrawn from your account or credited to your account, depending on the draft date.

Without written notice, you are responsible for the full (not pro-rated) monthly fee.

The YMCA reserves the right to terminate the enrollment of any child for continued late pick-up, failure to pay tuition or when it is determined we cannot meet the needs of the child.

To receive "Y member rate" for any child care or preschool program, membership must be active throughout the duration of the registered program session(s), otherwise "Participant Rate" will be applied.

DAY CAMP AT BRANCH FACILITIES

Deposits are non-refundable. At the time of registration, you may choose to:

  1. Pay in full (including $50 non-refundable deposit)
  2. Pay a $50 non-refundable deposit — with remaining balances due the Monday prior to the first day of camp.

Balances are due on Monday, a week prior to start of the camp week. Registrants with unpaid balances will be dropped from the program (and forfeit the deposit), opening spaces for other registrants. Campers may re-register and pay in full for the camp from which they were dropped, but will not be required to pay the additional full fee.

Camp deposits are non-refundable but are fully transferable (as a new deposit only) into another camp up to the second day (if space is available in the new camp).

DAY CAMP AT AN OVERNIGHT CAMP FACILITY

To learn how to register for a Day Camp, please refer to your home branch day camp page. Note: All branch day camp pages can be found on the association day camp page.

Member Pricing

To receive “Y Member Rate” for any program, membership must be active throughout the duration of the registered program session(s), otherwise “Participant Rate” will be applied.

Third Party Payments

Parents that receive funding by the county or other agency are required to sign attendance sheets in addition to the YMCA Day Camp sign-in/out book. All sheets must be signed by the last day of each week. Failure to complete required paperwork will result in a call to the appropriate third-party agency.

Refund/Voucher/Transfer Policies

The purpose of our Refund/Voucher/Transfer Policy is to allow the YMCA to maintain quality programs and proper class ratios while maintaining flexibility with our members and participants. All requests are subject to director approval and take 3-5 working days for approval.

  • Refund, voucher and transfer requests made:
    • Before the start date of the camp week: 100% voucher or refund minus any deposit or vendor fees.
    • On the Monday of the camp week: 75% voucher or refund minus any deposit or vendor fees.
    • After the Monday of the camp week no Y-voucher or refunds will be given for cancellations (medical/special circumstances at the branch’s discretion).
  • Camp deposits are non-refundable, but are transferrable if immediately applied as a deposit for another camp if space is available or applied to an already existing camp balance within the same summer.
  • Balances are due on the Monday before the next week of camp. Unpaid balances will result in a deletion from the program (and loss of deposit) to open space for other registrations. Campers may re-register and pay in full for the camp from which they were deleted.

OVERNIGHT CAMP

A $150 per registration non-refundable deposit is required to reserve camp sessions. Full payment will be due by June 3. Cancellation before June 1 is eligible for a full refund, minus deposit. Beginning June 1, no refunds will be given for overnight camp cancellation. A credit may be issued, less deposit amount, to be used for a future overnight camp registration.

If camper leaves the program due to homesickness, illness, or dismissal from camp, no refund will be issued.

GROUP CAMPS

A deposit of 50% of fees will be required to secure the reservation. Full payment of the balance will be due upon arrival. Cancellation more than 90 days before the reservation arrival date will forfeit 50% of the deposit amount. Cancellation within 90 days or less of the reservation arrival date will forfeit 100% of the deposit amount.

Reservations will automatically be canceled if the deposit and signed User Agreement are not returned to the YMCA on the projected date or dates as specified on the reservation form.

FAMILY CAMPS

Full payment is required at the time of registration. A receipt will be emailed to the address on the registration form.

  • Cancellation more than 14 days before scheduled arrival date are eligible for a full refund, less a $50 cancellation fee per person.
  • No refund will be issued for cancellation occurring within two weeks (0-14 days) of scheduled arrival date.

To receive "Y member rate" for any overnight camp program, membership must be active throughout the duration of the registered program session(s). Otherwise, the "participant rate" will be applied.